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https://www.thecgo.org/research/tech-poll/

Top-Line Results

Over 67% of Americans think that tech companies are too big. Yet, less than half of those polled (48.7%) think the government should break them up.

Two-thirds of participants think social media companies should ban hate groups from using their websites.

Questions around the government’s role in regulating social media companies highlights the growing generational divides around tech, with Baby Boomers (63%) overwhelmingly more willing to agree the government should regulate social media companies than Generation Z (40%).

Regardless of age, Americans overwhelmingly agree (85%) that free speech is necessary to promote equality and social change, but also agree that both news organizations (69%) and social media companies (64%) should be held accountable for inaccurate information.

Data

Below are the questions asked in this version of the poll:

On a scale from 1 to 5, where 1 is completely distrust and 5 is completely trust, please indicate how much you trust each organization or entity below to collect and use your personal information/data.

Google

Amazon

Microsoft

Apple

Facebook

Slack

TikTok

Zoom

Twitter

The U.S. federal government

Your state government

Your local government

Below is a list of tech companies. Please indicate whether or not you think your life would be better or worse off if the company were broken up into smaller companies.

Google

Amazon

Microsoft

Apple

Facebook

Slack

Zoom

Twitter

For each statement below, please indicate how much you agree or disagree with each statement.

Most news coverage is good for American society

Free speech is necessary for promoting equality and social change

News companies and media outlets should be fined for reporting biased or inaccurate information

Social media companies should ban hate groups from using their websites

Social media companies should be held responsible for offensive content posted on their platforms by users

Social media companies should be held responsible for false or inaccurate content posted on their platforms

I have used more than one search engine this year

Google is the most reliable search engine

If I cannot find what I am looking for on Google, I try another search engine

I know how to change the default apps (such as my email and internet browser) on my phone

Changing the default apps (such as my email and internet browser) on my phone is easy

Tech companies are too big

The government should break up big tech companies into smaller companies

Government should be more involved in regulating social media companies

Charts

Each iteration we produce charts and graphs to visualize the data and trends. Here are the latest:

Methodology

The survey, conducted by YouGov with their web-based panel participants, was fielded from November 19 to 24, 2020. The data is weighted to be representative of the U.S. adult population. Some numbers provided above have been rounded for clarity.

If you’d like to contact us about the poll, or any of our other research, please reach out to [email protected]. Or if this is a media inquiry, please feel free top reach out to [email protected].

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